1. Introduction
SaptOne respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect when you use our website, contact us, request a consultation, subscribe to communications, or otherwise interact with our services.
By using this website, you acknowledge the practices described in this policy.
2. Information we collect
We may collect information that you provide directly and limited technical information generated when you use the website.
- Identity and contact details, such as your name, company, email address, phone number, and business address.
- Project information, including your service interests, industry, budget, timeline, business goals, and messages.
- Website and marketing data, such as your IP address, browser type, device information, referring page, pages visited, and campaign parameters.
- Communications that you send to us, including enquiries and chatbot conversations submitted through the website.
3. How we use information
- Respond to enquiries, prepare proposals, and provide requested services.
- Operate, secure, maintain, and improve our website and customer experience.
- Send service-related messages and, where permitted, relevant business updates.
- Measure website performance and understand how visitors find and use our content.
- Prevent misuse, comply with legal obligations, and protect our rights and users.
4. Sharing and service providers
We do not sell personal information. We may share information with trusted service providers that support hosting, analytics, email delivery, customer communications, security, and professional services. They may process information only for the services they provide to us and subject to appropriate obligations.
We may also disclose information where required by law, to respond to lawful requests, or to protect the safety, rights, and property of SaptOne or others.
5. Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business, contractual, legal, accounting, and security requirements.
We use reasonable administrative and technical safeguards. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Your choices and rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. You may also unsubscribe from marketing messages using the link in the message or by contacting us. We may need to verify your identity before completing a request.
7. Cookies and external links
Our website may use cookies and similar technologies as explained in our Cookie Policy. It may also link to third-party websites whose privacy practices are outside our control; please review their policies before providing information.
8. Changes and contact
We may update this policy periodically and will publish the revised date on this page. For privacy questions or requests, email info@saptone.in or write to Unit No. 103, First Floor, Tower B, Unitech Business Zone, near The Close Avenue, Nirvana Country, Sector 50, Gurugram, Haryana 122018, India.